We are excited to announce the release of Sygnal Android & iOS Mobile Version 3.0.9, introducing Sygnal AI-powered incident reporting directly from assigned shifts.
- A new Report Incident option is now available at the bottom of the Shift Detail screen for supported shift statuses, including In Review, Clocked In, Clocked Out, and Completed.
- Staff can report an incident by typing the details or using the microphone option to describe what happened.
- Sygnal AI automatically captures available information from the selected shift, including the logged-in staff member, client information, shift details, and location.
- Staff are not required to complete separate form fields or select values during the conversation.
- Sygnal AI identifies the incident details provided and asks natural-language follow-up questions for any mandatory information that is missing.
- Staff can respond to follow-up questions using either text or voice.
- Once all required information has been captured, Sygnal AI displays a summary of the incident for review.
- Staff can correct or add information before confirming the submission.
- After confirmation, the incident is automatically submitted to the existing Sygnal Incident module.
- Authorised users can review and update the submitted incident through Sygnal Web.
This enhancement provides staff with a faster and simpler way to report incidents while improving the accuracy and completeness of incident records.
Reference: How Sygnal AI Works in Sygnal Mobile for Incident Reporting