1. What are Mobile Push Notifications? Mobile push notifications are messages sent directly to your mobile device, alerting you of important updates or events within our application.
2. When will I receive Mobile Push Notifications? You will receive Mobile Push Notifications under the following circumstances:
- When a shift is added to your schedule.
- When a shift is updated or modified.
- When a new recurrence series for shifts is added.
- When a shift note is added/updated, specifically for categories "Shift Notes" and "Shift Cancellation".
3. How do I receive Mobile Push Notifications? You will only receive Mobile Push Notifications when you are logged into our application on your mobile device.
4. Can I customize which notifications I receive? At this time, the notifications are sent based on the specified scenarios and cannot be customized individually. However, we are continuously working to enhance our notification system based on user feedback.
5. Can I opt-out of receiving Mobile Push Notifications? Yes, you can adjust your notification preferences within the settings of our application to disable Mobile Push Notifications if desired.
6. Are there any additional requirements to receive Mobile Push Notifications? Ensure that you have allowed notifications for our application within your device's settings. Additionally, make sure you are connected to the internet or have cellular data enabled to receive notifications in real-time.
7. Are Mobile Push Notifications secure? Yes, Mobile Push Notifications are sent securely to your device using encrypted channels to protect your privacy and data.
8. How do I troubleshoot if I'm not receiving Mobile Push Notifications? If you're not receiving Mobile Push Notifications, please ensure that:
- You are logged into our application.
- Notifications are enabled for our application within your device settings.
- Your device has a stable internet connection or cellular data.
- There are no restrictions set by your device or network that may prevent the delivery of notifications.
If you continue to experience issues, please contact our support team for further assistance.