FAQ
FAQ section will provide users with answers to common questions about the new features and changes. This will help users get the most out of the new release and avoid any potential problems.
- Sygnal Care Client App - Instructions for Client's/Participants
- Client Login (Client App Access) – FAQ & Instructions For Admins
- Client Group's for Roster Creation
- 🏠 Support at Home (SAH) 2025 – Setup & User Guide
- Mobile User Password & Login FAQ
- Client Off-boarding
- Broken Shifts and Overtime Shifts
- Add KM Feature in Sygnal Mobile & Web
- Learn about security questing
- Need help authenticating?
- Don't have a smart phone
- Learn more about multi-factor authentication
- Roster Calendar View Enhancements.
- Shifts unpublished on roster upon Resource or Client or Agreement or debtor Inactive ?
- How to use Custom Billing Templates in Roster Creation & Shift Amendment ?
- How to create and manage Custom Billing Templates?
- Sygnal Mobile App Installation
- Sygnal New Password Policy
- Staff Availability in Sygnal System
- What languages does Sygnal Mobile Applications support?
- Roster View Permission Hierarchy
- Viewing Client Alerts on Mobile
- How to Add Client Alerts
- Why can a user see other subsidiary data on various screens?
- Roster Bulk Approval & Rules
- Mobile Push Notifications
- Shift Recurrence Series
- How do Shift Status work on Roaster Approval?
- How Shift Cancellation works in Sygnal.
- What is Force Accepted on roster creation?