FAQ
FAQ section will provide users with answers to common questions about the new features and changes. This will help users get the most out of the new release and avoid any potential problems.
- Active ↔ Sleepover Shift Status Change on Approval
- Not Billable Shift on Staff App
- Not Billable Shift on Sygnal Web
- Roster Creation with Quick Roster
- Forms Setup in Sygnal – Guide & FAQ
- Create Public Holiday in Sygnal
- Post-Release Browser Refresh
- How Staff Manage On Call Shifts on Staff Mobile
- How to Book an On Call Service on Sygnal Web
- Sygnal Care Client App - Instructions for Client's/Participants
- Client Login (Client App Access) – FAQ & Instructions For Admins
- Client Group's for Roster Creation
- 🏠 Support at Home (SAH) 2025 – Setup & User Guide
- Mobile User Password & Login FAQ
- Client Off-boarding
- Broken Shifts and Overtime Shifts
- Add KM Feature in Sygnal Mobile & Web
- Learn about security questing
- Need help authenticating?
- Don't have a smart phone
- Learn more about multi-factor authentication
- Roster Calendar View Enhancements.
- Shifts unpublished on roster upon Resource or Client or Agreement or debtor Inactive ?
- How to use Custom Billing Templates in Roster Creation & Shift Amendment ?
- How to create and manage Custom Billing Templates?
- Sygnal Mobile App Installation
- Sygnal New Password Policy
- Staff Availability in Sygnal System
- What languages does Sygnal Mobile Applications support?
- Roster View Permission Hierarchy