1. What are security questions, and why should I set them up?
Security questions add an extra layer of protection to your account. They’re used to verify your identity during account recovery or when making significant changes to your settings.
- Choose questions only you can answer, such as a childhood memory or unique personal detail.
- Avoid generic questions or answers that can be guessed or found online.
2. What is a backup email, and why do I need it?
A backup email is an alternative email address linked to your account. It helps in:
- Account recovery: If you lose access to your primary email, the backup email can be used to reset your password.
- Critical notifications: Receiving important alerts about suspicious account activity.
3. What if I forget my security question answers or lose access to both emails?
If you’re unable to recover your account using security questions or emails:
- Contact Sygnal Support: Provide details to verify your identity.
- Our team will guide you through the recovery process to regain access.