Who can access the Holiday module?
Only users with the required permission can access the Administration → Holiday module.
What is the purpose of the Holiday module?
The Holiday module allows authorised users to create and manage public holidays that apply to:
An entire state, or
Specific suburbs/towns
These holidays drive public holiday pay and billing calculations across rosters, payroll, and client billing.
What types of public holidays can be created?
Public holidays can be created as:
State-based – applies to all suburbs/towns within one or more selected states
Suburb/Town-based – applies only to selected suburbs/towns within a selected state
For:
State-based holidays → users can select one or more states
Suburb/Town-based holidays → users must select a state, then select one or more suburbs/towns
How are public holiday rates applied to shifts?
Public holiday rates are applied automatically in the financial section based on the client address used during roster creation.
The system:
Validates the state and suburb/city from the client address
Applies the relevant public holiday rate breakdown accordingly
Ensures payroll and client billing reflect the correct public holiday rules
What happens to existing shifts when a public holiday is created?
When a public holiday is created:
All published shifts that fall on the public holiday date
And are not yet approved or accepted
will be automatically unpublished
This prevents incorrect (non–public holiday) rates from being applied.
Why are shifts unpublished after creating a public holiday?
This is a system-controlled safeguard.
Unpublishing forces a republish so that public holiday rates are recalculated correctly before approval or acceptance.
What needs to be done after shifts are unpublished?
Each roster team or individual must:
Identify the impacted shifts
Republish the shifts so the correct public holiday rates are applied
How can impacted shifts be identified?
Use the “Public Holiday Conflicts” filter in the roster view to identify all shifts affected by newly created or updated public holidays.
How are new shifts handled after a public holiday is created?
For any new roster creation:
The system automatically applies the correct public holiday rates
No additional user action is required
Where can created public holidays be viewed?
All created public holidays are visible in the Calendar view, including:
Holiday name
Applicable state or suburb/town
Date range
Can a public holiday be edited or deleted?
Yes. Users with permission can:
Edit a public holiday from the Holiday view
Delete a public holiday from the Calendar view
What happens when a public holiday is edited?
When a public holiday is edited (for example, changing the applicable state or suburbs):
Previously impacted shifts may be unpublished again
Users must republish affected shifts so updated rates are applied correctly
What happens when a public holiday is deleted?
When a public holiday is deleted:
All affected shifts on that date are unpublished
This allows users to republish shifts with the applicable weekday or weekend rates
Does this affect approved or accepted shifts?
Only shifts that are eligible for republishing are affected.
Approved or accepted shifts follow standard Sygnal approval, payroll, and billing rules.