1. What is the Roster View permission hierarchy?
The Roster View permission hierarchy determines the level of access users have to view shifts within the system. It is organized as follows:
- View All Shifts: This level provides the highest access, allowing users to view all shifts across the entire organization, regardless of subsidiary or department.
- View Shifts as Subsidiary Member: Users with this permission can view shifts only within their specific subsidiary or department, not across all the subsidairies.
- View Shifts as Shift Manager: This level allows users to view shifts within their assigned subsidiary in which they are assigned as a shift manager.
- View Shifts as Case Manager: Users with this permission can view shifts related to the clients they manage, offering a targeted view of shifts pertinent to their case management duties.
2. How does the hierarchy affect what users can see?
The hierarchy impacts the scope of visibility:
Users with View All Shifts can access all shift information across the organization.
Users with View Shifts as Subsidiary Member see shifts specific to their subsidiary or department.
Users with View Shifts as Shift Manager have visibility into those shifts only in which user is a shift manager within their managed subsidiary.
Users with View Shifts as Case Manager see shifts related only to their client assignments only.
3. How do I request changes to permissions?
To request changes to roster view permissions, please contact the system administrator team with details of the required adjustments. Ensure to specify the user's name, current permission level, and desired changes.
4. Where can I find more information on managing permissions?
For more detailed information on managing and configuring permissions, please refer to the user guid role section or reach out to the support team for assistance.