1. What is Sygnal’s new password policy?
Sygnal’s new password policy requires that your password meet the following criteria:
- Minimum Length: 8 characters
- At Least One Uppercase Letter (e.g., A, B, C)
- At Least One Lowercase Letter (e.g., a, b, c)
- At Least One Digit (e.g., 1, 2, 3)
- At Least One Special Character (e.g.@$!%*?&#)
2. How will I receive a link to set my new password?
After your account is created by an admin, or if your password is reset by the admin, you will receive an email from SygnalNoReply<DoNotReply@sygnal.tech> containing a link or button to set your new password. Click on this button/link ( this password setup link/button is active only for 30mins.) to access the password setup page. Make sure above mentioned email is not in the blocked list.
3. What should I do if I don’t receive the password setup email?
If you don’t receive the email within a few minutes, please:
- Check your spam or junk folder.
- Ensure the email address you provided is correct.
- Contact Sygnal support at support@sygnal.tech for assistance.
4. How can I reset my password if it’s been reset by the admin?
If an admin resets your password, you will receive a password reset email with a link or button ( this password setup link/button is active only for 30mins.) to create a new password. Follow the instructions in the email to set up your new password.
5. Will I receive a confirmation email after setting or changing my password?
Yes, after you set a new password, reset your password via the link, or change your password within the app, you will receive a confirmation email indicating that your password has been created or updated successfully.
6. What should I do if I forget my new password?
If you forget your password, you can use the "Forgot Password" option on the login page to receive a password reset link. Follow the instructions in the email to create a new password.
7. Can I use a password manager to store my new password?
Yes, using a password manager is a recommended way to securely store and manage your passwords. Ensure that your password manager is protected by a strong master password.
8. Are there any specific tips for creating a strong password?
Yes, here are some tips:
- Combine uppercase and lowercase letters.
- Include digits and special characters.
- Avoid using easily guessable information, such as names or birthdays.
- Use a unique password for Sygnal that you do not use for other accounts.
9. What should I do if I experience issues while setting or changing my password?
If you encounter any issues while setting or changing your password, please contact Sygnal support at support@sygnal.tech Provide details about the issue you’re facing, and our team will assist you promptly.