- An admin user with the necessary privileges is required to make these amendments.
- Access the team member's record and locate the "Email Address" that was entered incorrectly. Use the "Edit" option in the team member view to make the necessary changes.
- Ensure that the respective admin user role has the required user permission of 'Update Team Member Logging Email' in the role module. This permission is crucial for editing the team member's email address.
- Once the admin user updates the email address of the team member, an alert email will be automatically sent to the newly set up email address of the team member. This serves as a confirmation of the change.
- if necessary, the admin user can reset the password of the respective team member. This can be done through the 'Reset Password' option available in the user settings.
- Alternatively, the team member can also initiate a password reset themselves. To do this, they can click on the 'Forgot Password' option on the sygnal mobile application. They will receive an email with instructions on how to reset their password based on the information provided in the email.
Click to view the Steps: https://help.sygnal.tech/hc/en-us/articles/22753419445401-Login-Screen
Following these steps will allow you to correct any inaccuracies in the logging details of your team members, ensuring data accuracy and security in your system.